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The success and competitiveness of companies today are directly related to the quality of their products or services. This requires, in case of failures, the use of appropriate methodologies to solve the nonconformity. To this end, problem solving based on the 8D methodology in the production process in the automotive industry evidenced effective results such as the elimination of nonconformities, responding to customer expectations and providing financial performance.
REMARKS
Prior to the training, a questionnaire must be completed in order to evaluate the previous knowledge of each attendee.